Just a minor update on the previous nospam entry. This update will guide you through the process of releasing a quarantined message. It is not often one has to release a quarantined message, but it is pretty quick and painless.
Let’s pretend you somehow know that a message was banned (you checked the logs, someone told you they sent mail you never received, etc). You check the logs for the email and see something like:
Jun 15 15:56:24 nospam amavis: (06219-14) Blocked BANNED (application/octet-stream,.
On the nospam server, quarantines should be in either /var/amavis/quarantine, or in that directory you will find a list of sub-directories [0-9,a-z]. In our case, it was in a sub-directory, and we can see that as amavis is telling us: “quarantine: l/banned-l1au4n_DD5-5”. Therefore, we do the following:
cp banned-l1au4n_DD5-5 /var/amavis/quarantine
(or move it if you like)
amavis should give you back an OK 250 that it was sent. It is now on its way to email@example.com.